Terms of Use

Last updated: 1 September 2025

These Terms of Use ("Terms") explain the rules for using the website and services operated by Fairgo CIC, a UK-registered Community Interest Company. By accessing or using our website, courses, clinic, or digital tools, you agree to these Terms. If you do not agree, you should not use our services.

1. Who we are

Fairgo CIC is a non-profit organisation based in the United Kingdom. We operate three main strands of work:

  • Pro bono clinic – support for migrants provided by licensed immigration advisers.

  • CPD training and guides – educational courses and resources for professionals.

  • AI tools – plain-language navigation and information services to help people, organisations and institutions understand migration systems.

Our aim is to widen access to justice and build fairness into practice.

2. Acceptance of terms

By using our website or services, you confirm that you accept these Terms and agree to comply with them. If you are under 18, you may only use our services with the involvement of a parent or guardian.

3. Use of services

  • Services are provided for personal, educational and non-commercial use only.

  • You must not use our services for any unlawful purpose, to misrepresent information, or to harm others.

  • We may suspend or restrict access if we believe our services are being misused.

4. No legal advice

  • Information on this site, in our guides, or generated by our AI tools is provided for information only. It is not legal advice.

  • Where regulated advice is given, it is delivered by licensed immigration advisers registered with the Immigration Advice Authority (IAA).

  • You should not rely solely on our information to make legal or immigration decisions. For individual circumstances, always seek formal legal advice.

5. Privacy and data protection

  • We comply with the UK General Data Protection Regulation (UK GDPR).

  • Personal data is collected and processed only as described in our Privacy Policy.

  • By using our services, you consent to our handling of your data in line with these rules.

6. Intellectual property

  • All content on this website, including text, graphics, guides, videos, logos and course materials, belongs to Fairgo CIC unless otherwise stated.

  • You may not copy, reproduce, distribute or adapt our materials without written permission.

7. External links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any external sites.

8. Limitation of liability

  • Our services are provided in good faith and for information and education.

  • We cannot guarantee that all content is free of errors or up to date.

  • Fairgo CIC shall not be liable for any loss or damage arising from use of our website, services or tools, except where liability cannot be excluded by UK law.

9. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date. Continued use of our services means you accept any changes.

10. Contact us

If you have questions about these Terms or wish to contact Fairgo CIC, you can reach us at:

Email: info@fairgo.org.uk

Registered office address: 124-128 City Road, London, England, EC1V 2NX

Company number: 16629506